Customer support that already knows the answer.
Kelpdesk reads your support inbox, looks the customer up in your own database, applies your policies, and replies — or drafts a reply for your team when a human should decide.
Reads your inbox
Connects to your Google Workspace support address. Every new email is triaged within seconds.
Knows the customer
Runs your read-only SQL queries or API webhooks to pull the sender's live account, orders and billing.
Follows your playbooks
Refund windows, shipping rules, escalation policy — written once in plain language and applied every time.
Safe by default
Simple answers send themselves. Refunds, complaints, follow-ups and anything uncertain become Gmail drafts for a human.